Terms of warranty

1. Products sold by Akyga Europe are covered by 24 month warranty provided by Akyga Europe. It does not apply to defective or used goods, that are marked with information about warranty period.
2. General warranty terms and conditions are available for download below.
3. Responsibility ofAkyga Europe sp. z o.o. due to warranty for physical damage of goods sold is excluded.

Complaint about defective products is possible only after prior sending of the complaint note to rma@akyga.com email address. After verification, service gives RMA number and sends it back to customer. Partner sends a parcel with defective goods at its expense. The readable RMA number should be placed in visible place on parcel for easy identification. In case of lack of readable RMA number on the package, it will not be accepted and send back.

A Complaint Application should contain
- serial numbers
- product code
- description of the fault

Packages should be sent to the following address:


             Akyga Europe sp. z o.o.
             ul. Wrocławska 1C
             52-200 Suchy Dwór

 

General warranty terms